Cookies are small text files that are placed on your device to help our website provide a better user experience. Cookies are stored on your individual device and you have full control over their use.
How to change your cookie settings
You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. To find out more about cookies and how to manage or delete them, visit www.aboutcookies.org.uk.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.
If you choose to disable cookies, you may not be able to use all the features on our website.
The types of Cookies we use on this site are:
First Party Cookies
These are necessary Cookies that are set by this website directly. These Cookies are essential to the running of our website and are kept for the duration of a user’s visit. These keep track of things such as the session ID itself and whether the visitor has chosen to view the site in high visibility mode.
Third Party Cookies
These are Cookies set by other suppliers which we may be using to enhance our site and which are controlled by them.
Like many websites, we use Google Analytics to collect information about visitor behaviour, such as the number of visitors to the various parts of our website. We do this to compile reports that help us improve our site. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here, what documents you download and what you click on. Analytics data is not tied to personally identifiable information (e.g. your name or address) so this information cannot be used to identify who you are.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
How we use your information
This privacy notice tells you how we, Herons IT, will collect and use your personal data for the Provision of ICT services and support, producing quotes and contracts, cookies & other subscriptions.
Why does Herons IT need to collect and store personal data?
In order for us to provide you with the above mentioned services we need to collect personal data for correspondence, the provision of ICT services and support, producing quotes and contracts, cookies & other subscriptions. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
Will Herons IT share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to Herons IT in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide you on our behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with Herons IT’s procedures.
How will Herons IT use the personal data it collects about me?
Herons IT will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Herons IT is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will Herons IT contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that the organisation holds about me?
Herons IT at your request, can confirm what information we hold about you and how it is processed.